Palmetto Safe Solutions

De-Escalation 101: Conflict Management for Church Volunteers

Full-Year Access This license includes a unique access code you can share with your entire staff/group. Everyone who enters the code receives full access to the training for a full year. Code is emailed after purchase. COURSE MODULES MODULE 1 Why De-Escalation Matters MODULE 2 Understanding Human Behavior Learn why people become angry, frustrated, fearful, or emotionally overwhelmed. MODULE 3 Reading Body Language Recognize nonverbal behaviors and warning signs while avoiding assumptions about intent. MODULE 4 Verbal De-Escalation Skills Learn practical communication techniques including active listening, empathy, reflective listening, open-ended questions, boundaries, and positive language. MODULE 5 Real Church Scenarios Apply what you've learned to realistic situations volunteers may encounter. MODULE 6 Personal Safety & Team Response Learn how to maintain awareness, protect yourself, communicate with your team, and recognize when to seek assistance. MODULE 7 When De-Escalation Doesn't Work Understand when conversation has reached its limits and when the situation needs to transition to emergency procedures or professional assistance.

$29.95 - $1,200.00

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Church Safety Team Certification - Team Package

Full-Year Access Equip Your Team to Protect your congregation Your church receives a full 1-year training license to Palmetto Safe Solutions Security Team Training. This license includes a unique access code you can share with your entire security team and staff members. Everyone who enters the code receives full access to the training for a full year. This is ideal for: Training your entire safety team at once Onboarding new volunteers or staff throughout the year Ensuring consistent, mission-aligned training without per-person fees One purchase. One code. A full year of training coverage for your church. Course Material: Church Safety Team Certification Lesson 1 – Foundations of Church Safety Lesson 2 – Situational Awareness & Threat Recognition Lesson 3 – Church Safety Operations Lesson 4 – Medical Emergencies & CPR/AED Response Lesson 5 – Verbal De-escalation & Conflict Management Lesson 6 – Fire Safety, Severe Weather & Evacuations Lesson 7 – Children’s Ministry Safety Lesson 8 – Active Threat Response Lesson 9 – Bomb Threats, Suspicious Packages & Facility Emergencies Lesson 10 – Leadership, Legal Considerations & Building a High-Performance Safety Ministry

$79.00 - $449.00

Women's Personal Safey & Defense

Full-Year Access Equip Your team to detect threats, build boundaries, and execute effective non-lethal and physical defense strategies. You or your staff/team get a full 1-year training license to Palmetto Safe Solutions Security Team Training. This license includes a unique access code you can share with your entire staff/group. Everyone who enters the code receives full access to the training for a full year. Code is emailed after purchase. This is ideal for: Women's Ministry Groups Training your entire staff or team at once Onboarding new volunteers or staff throughout the year Ensuring consistent, mission-aligned training without per-person fees One purchase. One code. A full year of training coverage for your church. Course Material: Module 1 – The Empowered Mindset Module 2 – Understanding Criminal Behavior Module 3 – Situational Awareness & Threat Recognition Module 4 – Verbal De-Escalation and Boundary Setting Module 5 – Escape, Personal Defense, and Survival Mindset Module 6 – Personal Safety at Home Module 7 – Personal Safety in Public Module 8 – Personal Boundaries & De-Escalation Module 9 – Physical Self Defense Module 10 – Aftermath and Recovery

$29.95 - $1,200.00

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